Fareye partners with Emirates Post and Landmark Group to improve deliveries in GCC

Partnership promises seamless, faster and flexible delivery experience to customers across the region

Tags: Customer experienceCustomer serviceEmirates PostFarEye (www.getfareye.com)IT Service ManagementLandmark GroupUnited Arab Emirates
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Fareye partners with Emirates Post and Landmark Group to improve deliveries in GCC Gautam Kumar, COO, FarEye.
By  Kevin Sebastian Published  May 19, 2019

FarEye, has won a deal to work with Emirates and Landmark Group.

As a part of the deal, FarEye will implement an intelligent delivery platform to achieve on-time deliveries at a reduced cost. It would be implementing data-driven routing engine to increase deliveries per hour and provide an engaging experience to the customers by empowering them to live track their shipments.

The growing ecommerce ecosystem in the region will now drive retailers and logistics organizations to provide seamless, faster and flexible delivery experience.

“The supply chain and logistics challenges of GCC are unique. The sudden need to scale during particular festivals, inaccurate addresses, changing cross-border regulation requirements among others often becomes a roadblock when it comes to ensuring seamless execution of supply chain and logistics. We are thrilled to work with the largest postal and retail players in the region and look forward to deliver exceptional levels of operational efficiencies and delightful customer experience. We are scaling our team in the region and seeing tremendous potential here,” says Gautam Kumar, COO, FarEye.

In the world of post and parcel, it is imperative to be customer centric, but at the same time, keeping a check on costs is equally important. “Global logistics spending is set to soar to $10.6trn by 2020 with transportation accounting for the majority at 70 percent. Shippers are losing a lot of time, money and inventory due to unpredicted freight movement. We are constantly working towards empowering global leaders with predictive visibility and operational intelligence to achieve on-time deliveries at a reduced cost,” says Kushal Nahata, CEO, FarEye.

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