Leveraging IT to simplify operations

Niranjan Desai Global Head – IT at GP Global comments on why its important for organizations to have a digital roadmap

Tags: Digital transformationDigitisationGulf Petrochem FZC (www.gulfpetrochem.com/)United Arab Emirates
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Leveraging IT to simplify operations
By  Niranjan Desai Published  May 18, 2019

The pace of digitization is transforming the world with the amount of data generated for professional or personal needs exceeding its actual usefulness - at least to the laymen.

For professionals, advanced data analytics offers unprecedented insights on how they can optimize their resource use and boost productivity. However, from an elementary point of view, the volume of useful data - most driven on social media - is doubtful, especially in today's era of fake news and propaganda.

With the boundaries between social media and its importance to the professional world blurring, it is important that we look at data with a clearer perspective so we can take advantage of what is useful to the industry.

But it is easier said than done. With the Internet of Things (IOT) amplifying how data is used, simplifying the humongous data for professional use calls for the service of true experts, who can navigate the complex world and identify robust solutions for efficient data mining.

The fact is that data and digitization have a huge impact on any company's people and processes. The dilemma, however, is whether to make the people embrace processes first or work the other way.  With new breakthroughs in the application of IoT, blockchain technology and big data, it is only a matter of time that data can be sifted effectively for effective application for businesses.

It is important for any organization to have a digital roadmap and GP Global Group is investing exactly in that. Managing the global supply chain operations at GP Global means working with a complex maze of data streams all of which have to be monitored round the clock.

What we focus on in driving efficient management of data is to ensure that every data dream has qualitative properties that add value to the organizational work flow, support our business in real-time and are precise. Data must be made available on a need-to-know basis to our users and each data stream has to be supported by robust platforms that help leverage the utility of such information.

We have adopted Microsoft's technologies & applications, which manage the data life cycle. With this, most data hops around any deal creation right up to invoicing have stronger integration. By adhering to standard processes across all our global operations, our team interacts with colleagues seamlessly reducing communication gap to a large extent.

We provide a strong and secure IP telephony network to global users, which inter-connects all offices to provide much needed business support. Covering more than 1000+ users globally, this forms the communications backbone making voice an integral part of our digitization strategy.

Further, our in-house built intranet unifies all our staff making it a single pit-stop for all needs. We now expect to cover more ground, and foray into managing advanced processes. The bottom line is that we are sensitive to our staff's requirements, and strive to leverage digitization to deliver quality, relevant and actionable data.

People's training, transformation and learning are the key to achieve results and we, at GP, believe that "The man behind the machine matters." That's why making our people work with available systems at hand while continuously evolving our processes through the power of digitization is what we are working towards.

Niranjan Desai is the Global Head - IT at GP Global

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