SITA wins award for biometric aircraft boarding system

World's first biometric boarding system enables passengers to complete checks through face scan

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SITA wins award for biometric aircraft boarding system SITA's biometric boarding system integrated with US border control systems.
By  Mark Sutton Published  February 18, 2018

Aviation technology specialist SITA has won an award for the world's first biometric boarding system.

The system, which was piloted at Boston's Logan International Airport in the US, allows passengers to board an aircraft without any document or device checks, just a facial scan.

SITA has won the respected Aviation Technology Achievement at Air Transport World's 2018 Annual Airline Industry Achievement Awards for the system, which was developed with airline JetBlue and the US Customs and Border Protection (CBP) authority.

The biometric boarding system uses just a facial scan to board passengers while also completing the US customs and border exit checks. The pilot project demonstrated that biometric technology can reduce friction points in the airport experience including at boarding, where integrating checks with government systems is one of the hardest challenges to solve.

The technology eliminates any boarding pass scanning and passport checks. Passengers just need to simply look into the camera for a quick photo and they are on their way. The integration of the airline and government systems by SITA showed how passengers can enjoy a seamless experience, while demonstrating how airlines and government border agencies can work together to enhance security.

Barbara Dalibard, CEO of SITA, said: "Our vision is to make air travel easy, for airlines, airports and, ultimately, for passengers.  Integrating biometrics with the industry's existing infrastructure, IT systems and processes, along with multiple security and border control systems, can be complex but it delivers a remarkably simple solution. Our work with JetBlue and the US CBP shows how SITA delivers secure and seamless travel to the industry today.

"The ATW Airline Industry Achievement Awards recognize excellence in the air transport industry, looking in particular at outstanding performance, innovation, and superior service. I am very proud that the innovative work of the SITA team has won this award and would like to thank our partners, in particular JetBlue, for recognizing our expertise to develop this technology for them."

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