Facebook Messenger VP admits the app is 'too cluttered'

Facebook will create a new design this year

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Facebook Messenger VP admits the app is 'too cluttered' Facebook Messenger users say the service also too cluttered.
By  Aasha Bodhani Published  January 17, 2018

Facebook Messenger has undergone many changes, but now the company's vice president of messaging products has admitted that the service has become too ‘cluttered'.

David Marcus revealed in a blog post, titled ‘Six Trends for 2018', that many Facebook Messenger users also mirror his thoughts and that in 2018, Facebook will disregard useless features in an attempt to become more streamlined.

He said: "Over the last two years, we built a lot of capabilities to find the features that continue to set us apart. A lot of them have found their product market fit; some haven't. While we raced to build these new features, the app became too cluttered. Expect to see us invest in massively simplifying and streamlining Messenger this year."

Currently Facebook Messenger's redesign includes a Games section, Stories and a camera app filled with many other features, but Marcus did not disclose what changes are in the pipeline.

Marcus also commented on how the messaging market will become more visual, such as GIFs and videos.

"I predict visual messaging will fully explode in 2018; people will expect a super-fast and intuitive camera, video, images, GIFs, and stickers with almost every conversation. Even in the workplace where conversations can be more serious, we see people embracing emojis and video to help drive a point home," he concluded.

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