Finesse signs HCM deal with EIB

Demonstrates solutions powered by blockchain, robotic process automation and AI-powered chatbot

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Finesse signs HCM deal with EIB The EIB HCM implementation will include the deployment of an AI chatbot.
By  Staff Writer Published  October 12, 2017

A familiar face at GITEX Technology Week for the last six years, Finesse is once again present at the show and presenting its latest offerings in digital transformation technologies and services.

Visitors to its stand can enjoy live demonstrations of solutions powered by blockchain and robotic process automation, as well as AI-powered chatbots. Finesse's team of experts are also on hand to engage with prospective clients.

At this year's GITEX, Finesse is announcing the signing of an agreement with Emirates Investment Bank (EIB), which has tapped Finesse to deploy its range of HCM solutions and services.

"They are moving along on their digital transformation journey. By implementing this HCM system, Emirates Investment Bank will enable the human resource processing to be transparent, while also allowing employees to have self-service," explains Sunil Paul, co-founder & COO, Finesse.

Sharing that the first phase of the project is set for completion by the 31 December, 2017, the COO also highlights that the implementation will include the deployment of an AI chatbot. Instead of going directly to HR staff, employees of EIB will soon be able to engage with the chatbot to access information related to their salary.

The chatbot will also aid employees in raising requests for services and claims, as well as assist in the follow-up.

"There is no human intervention. It is all completely AI-based. We are doing a complete human capital management transformation at EIB," beams Paul.

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