ALE emphasises on connected customer experience

Offers enterprise clients accelerated decision making

Tags: Alcatel Lucent Enterprises ( Arab Emirates
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ALE emphasises on connected customer experience ALE is focussing on the power of connected communication platforms at the show, says BAher Ezzat.
By  Staff Writer Published  October 10, 2017

ALE, operating under the Alcatel-Lucent Enterprise brand, is demonstrating a range of new technologies, designed to help enterprises improve the connected customer experience, increase employee efficiency and accelerate decision making at GITEX.

"There is a need for companies to rethink the digital tools they use - and how they use them to encourage collaboration and innovation. Industry leaders today are in the unique position to reduce costs and tap into new revenue streams thanks to new technologies and new business models including APIs, self-service, applications and more. There is an opportunity to shape the digital business of tomorrow, however to be successful, these companies need smart networks that are high-performing, reliable, secure and automated," says Baher Ezzat, ALE, regional general manager for Middle East. "Everything changes when everything is connected. Business is now everywhere, thanks to collaborative communications embedded in tools; whether in the office, at home or on the move. This year's GITEX is the perfect platform for us to demonstrate the power of connected communication platforms and guide businesses on how they can begin their digital transformation journey," he adds.

The solutions on display comprise new additions to the mobile campus solution which now includes new access points, edge switches with multigigabit ports and network management enhancements. Alcatel-Lucent OmniAccess Stellar access points combine enterprise grade capability and operational simplicity to offer high speed Wi-Fi with optimal and secured coverage across multiple access points, managed from a single interface.

ALE is also demonstrating Rainbow, a cloud-based relationship management platform that connects business users, business contacts and systems designed to improve team communication and collaboration. Converged solutions for SMBs are also available via the latest OXO Connect C25, a communication server that seamlessly connects and converges communication platforms in a cloud or hybrid option.

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