Mediclinic to digitise patient data

Medical group selects EMR solution from InterSystems, in a bid to streamline clinical and operational processes at its facilities

Tags: HealthcareIntersystems ( Arab Emirates
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Mediclinic to digitise patient data  Mediclinic hospitals and clinics in the UAE are to be connected with an online, secure, electronic medical record.
By  David Ndichu Published  August 22, 2017

All Mediclinic hospitals and clinics in the UAE are to be connected with an online, secure, electronic medical record (EMR), providing the group’s care providers the clinical and administrative information they require on their patients, on demand.

Mediclinic Middle East (MCME) has partnered with InterSystems, a global provider of health information technology, to implement InterSystems TrakCare, a unified healthcare information system.

TrakCare will support the MCME medical staff in their decision-making, while enhancing care delivery to patients. TrakCare is also expected to help clinicians and administrators to manage costs and maintain efficiencies by streamlining care processes, eliminating duplicate tests and expediting billing.  

The UAE government has set out goals to create a Health Information Exchange (HIE) platform to connect public and private systems, so patient records may be easily accessible across the Emirate by authorised individuals. TrakCare’s interoperability will enable MCME to align with the UAE Health authorities’ plans for HIE.

Donna Lunn, chief information officer, Mediclinic Middle East said the group considers science and innovation central to its medical practice. “Our goal is to provide outstanding facilities, with best in class solutions, reinforced by sound medical expertise. 

“To enable a culture of excellence across all our facilities, we selected InterSystems TrakCare as it is best suited to help us achieve our goals. In doing so, our operations will be well-placed to achieve automation while strengthening our stance as the leading healthcare provider in the UAE,” Lunn added.

MCME will be the largest private healthcare provider group to deploy a unified international healthcare information system across all its hospitals and clinics in the UAE after the implementation, according to Michel Amous, InterSystems managing director for Middle East, Italy, and India.

“Top private healthcare providers like Mediclinic have always been looking at ways to transform care delivery and enable a culture of excellence. They aim at utilising advanced technology to automate and improve upon clinical and operational processes. By providing timely access to comprehensive data presented in a meaningful way, TrakCare will help MCME achieve their goals,” Amous added.  

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