ETA MELCO completes digital transformation with SAP

ETA MELCO is ramping up its support for mega-projects with a complete digital transformation with SAP

Tags: SAPSAP Middle East and North Africa
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ETA MELCO completes digital transformation with SAP ETA MELCO moves towards a digital transformation (Shutterstock)
By  Aasha Bodhani Published  July 6, 2017

ETA MELCO has selected SAP to replace its existing IT systems to support upcoming mega-projects and to drive its digital transformation journey.

ETA MELCO, who supplies, installs and maintains elevators, escalators, and moving walkways, has selected SAP S/4HANA real-time business suite transform its business strategy.

As a result of integrating all business processes and departments on the SAP S/4HANA platform, ETA MELCO is driving cost optimisation, operational efficiency, and enhance customer service on their installations in real-time.

Abdul Mujeeb, chief executive officer, ETA MELCO, said: "ETA MELCO needed real-time visibility and decision-making to gain a competitive edge. With digital transformation based on SAP S/4HANA, we can rapidly expand and exchange best practices in delivering Middle East's mega-projects to the highest standards of quality, safety, and reliability."

As part of ETA MELCO's goals to enhance its customer and employee "Happiness Index", the company is working with channel partner Mindtree to deploy applications such as business intelligence, customer service, finance, human resources, payroll, procurement, project systems, and sales.

"ETA MELCO needed a scalable business platform to improve customer service levels and implement common business processes across their international locations. Mindtree is proud to have been ETA MELCO's partner in this journey. It is one of the largest greenfield implementations of SAP S/4HANA in the region," added Rostow Ravanan, CEO and MD Mindtree Limited.

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