HH Sheikh Mohammed opens RTA C&C centre

State-of-the-art Enterprise Command & Control centre will manage all RTA transport modes

Tags: EmergencyRoads and Transport AuthorityTransportationUnited Arab Emirates
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HH Sheikh Mohammed opens RTA C&C centre HH Sheikh Mohammed opened the RTA's new EC3 facility which will monitor and manage all of the city's mass transport modes. (Dubai Media Office)
By  Mark Sutton Published  May 23, 2017

His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, has inaugurated Dubai Roads & Transport Authority's new Enterprise Command and Control Centre, EC3.

The EC3 facility is a unified facility which links all of the RTA's different transport control centres including roads and Metro, into an integrated central platform.

The control centre has been established to provide city-wide management for Dubai transport, as part of Dubai's smart city initiatives, and will also play an important role in managing transport for the upcoming Expo 2020.

EC3 is expected to reduce costs and improve services for all transport users, cut accidents and also reduce environmental pollution through better planning. The centre will also improve happiness through more efficient transport services and better information for travellers.

The opening ceremony was attended by RTA Director-General and Chairman of the Board of Directors, Matar Mohammed Al Tayer, Director-General of Dubai Protocol and Hospitality Department, Khalifa Saeed Sulaiman, and the Commander-in-Chief of Dubai Police, Major General Abdullah Khalifa Al Marri.

The control centre is the largest and most sophisticated facility of its kind, according to the RTA. The central control room is 13m high, and features a master control screen of 53 metres square, made up of 40 screens.

The centre also includes five subsidiary control rooms for various uses, and other facilities. The EC3 is expected to qualify for the LEED Gold Class certification for green buildings.

In the initial stage, the EC3 links all RTA operation agencies, while in future stages other related government organisations are expected to be integrated as well. The centre will play multiple roles in support of the RTA agencies in managing crises, planning and managing events, managing and integrating transit means, managing and analysing information, compiling data and generating strategic reports, and managing information security.

Thirty-four systems link into the EC3, and the system can also link with systems from external agencies. Over 11,000 surveillance cameras feed into the centre, and the centre also utilises AI for management and analysis of data, for areas like crowd management and transport utilisation. The centre is also able to access mobile phones data to track crowds.

The centre is able to create simulations of systems and geographic areas, which can plot crowd density, transport usage and so on for large scale crowd management, city planning, emergency planning and event planning. 3D mapping solutions are also available for planning

For emergency incident management, the centre will act as a central control facility, with an AI-managed platform to integrate communications from different emergency agencies, including voice command capabilities and AI management of communications traffic and deployment.

EC3 will also be able to provide real time information about the state of transport systems in Dubai, which will be provided to RTA apps and social media channels to help people plan their journeys.

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