D-Link touts ‘Next Business Day’ warranty support programme
Networking solutions vendor moves to provide expedient scheme for selected business products to channel partners and their end user customers
D-Link Corporation, a provider connectivity solutions for small, medium and large enterprise business networking, has announced a new warranty support programme that will see the company provide its customers expedient support on select business products.
Dubbed "Next Business Day" (NBD) replacement programme, the new initiative is part of D-Link's enhanced warranty support programme on selected business products starting in the UAE from 2nd April 2017 with the scheme expected to be extended to other regions across the Middle East later.
According to the vendor, the D-Link NBD programme is valid for a period of three years from product registration and the products covered include the entire range of D-Link's Smart and Managed switches.
Sakkeer Hussain, director, sales and marketing, D-Link Middle East and Africa (MEA), said the company has unveiled the NBD programme as part of its extended support to channel partners and their end user customers.
Hussain said the service is part of the value-added services D-Link is offering channel partners to help them grow and strengthen their customer relationships by providing them with the ability to differentiate themselves among other competitor brands. "We have deliberately kicked off this programme in the UAE with a view to expand the roll out to other countries across the Middle East and Africa region," he said. "We believe that NBD will help our partners to cement their alliances with customers and demonstrate the commitment that D-Link has in the networking market."
He added that end user customers can now maintain their critical networks with minimum down time without the added costs of purchasing extra NBD replacement support and can directly register themselves for the D-Link NBD programme for free.
To be eligible for the services offered under NBD, the end user customers must register the applicable product with D-Link within 90 days after purchasing and can check the product warranty and apply for NBD anytime through the newly launched dedicated D-Link NDB portal.
D-Link MEA plans to expand the NDB support to other regions and include more business products to the list later this year.