ADSIC launches second phase of digital maturity project
Digital Maturity Project aims to increase digitisation among Abu Dhabi government entities
ADSIC has launched the second phase of the Abu Dhabi government's Institutional Digital Maturity Assessment Project.
The project is intended to assess the maturity of digital processes for Abu Dhabi government entities, and developing recommendations to improve the maturity levels.
The project measures the level of maturity across three main elements including enablers, transformation and impact.
The first phase of the project was originally launched in 2016 with the purpose of assessing 13 Abu Dhabi government entities. The results of the first phase assisted notably in identifying areas of strengths and weaknesses as per the maturity project's three main elements, and past results also led to the development of recommendations to assist government entities in enhancing the maturity levels of the public services they provide.
The second phase was launched as part of a series of workshops to introduce the updated digital database project. In addition, the Executive Committee of the Executive Council adopted the manual of institutional digital maturity of e-services for Abu Dhabi's government, comprising of primary and secondary key performance indicators.
Saeed Al Mansoori, executive director of Shared Government Services at ADSIC stated: "We consider the Abu Dhabi government's Digital Maturity Assessment Project part of ADSIC's efforts to achieve comprehensive e-transformation in line with the objectives laid out in the operational framework of the Abu Dhabi Plan. One of these key objectives is to enhance the quality of government services and improve user-accessibility by deploying ICT to provide quick and efficient smart solutions.
Al Mansoori added: "During the workshop, we managed to achieve good levels of awareness on the success factors pertaining to executing the second phase of the Abu Dhabi government's Digital Maturity Assessment Project in the upcoming period, and ADSIC will closely follow the rollout and progress of government entity e-transformation initiatives, within our supervisory and legislative role."
Al Mansoori went on to say that ADSIC renews its commitment to working closely with its strategic partners in the Abu Dhabi government to deliver multi-channel innovative digital services and channels, standards and policies, while building the foundation for an ICT-Mature society.
The agenda of the introductory workshop on the updated digital services database project included a welcoming note and program overview, followed by a brief on the smart government platform project and the integrated government project for exchanging data. In addition, a detailed presentation on digital maturity mechanisms and adoption of a service target list was given by the head and digital transformation team, Director of Information Technology, Director of Customer Service and the Project Manager.