FEWA joins e-Dirham
UAE Federal Electricity and Water Authority signs for e-Dirham payment system
The UAE's Federal Electricity and Water Authority (FEWA) has signed an agreement with the Ministry of Finance to adopt the e-Dirham system.
By using the e-Dirham, the UAE government's e-payment system, FEWA will be able to accept services fees from customers electronically. The agreement aims to enhance FEWA's efforts to facilitate the collection process for its clients which will increase customer satisfaction and strengthen its institutional work.
The e-Dirham system has been adopted by multiple government entities to enable cashless payments.
HE Younis Haji Al Khoori, Undersecretary of the Ministry of Finance said that the Ministry is committed to working on smart government services and developing the e-Dirham system to improve cash flows and enhance efficiency of payment processes.
HE Mohammed Mohammed Saleh, director general of FEWA also stressed the Authority's commitment to enhance its customer service on all levels, including facilitating fee collections. He extended his gratitude towards MoF for the effort undertaken by them in the sector.
The agreement was signed by HE Younis Haji Al Khoori, Undersecretary of MoF and HE Mohammed Mohammed Saleh, the Director General of FEWA, in the presence of HE Saeed Rashid Al Yateem, Assistant Undersecretary of the Resources and Budget Sector at MoF, Azza Al Suwaidi, Director of the Revenue Development Department at MoF, Adnan Naseeb Salem, Executive Director for Joint Services Department at FEWA, Othman Juma'a, Director of the Financial Department, Abdullatif Galadari, the IT Director and a number of senior employees from both parties.