Amazon gets into UC space, takes on Skype, Cisco

Amazon Chime offers mobile and desktop apps, and keeps meetings and chats synchronized across devices

Tags: Amazon Web Services (aws.amazon.com/)Unified communicationUnited Arab Emirates
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Amazon gets into UC space, takes on Skype, Cisco Amazon seeks to compete on the enterprise UC market with the likes of Cisco and Polycom.
By  David Ndichu Published  February 14, 2017

Amazon Web Services (AWS) has announced Amazon Chime, a new unified communications service.

With Amazon Chime, customers can start video and audio meetings with one-click, allowing customers to host or join a meeting, chat, and share content and screens with a synchronised experience across desktops, iOS, and Android devices.

In a world where meeting attendees are often not in the same city, much less the same office building, unified communications has become increasingly more important. Arguably the most prevalent form of unified communications is meetings.

Amazon Chime calls all participants when a meeting starts so joining a meeting is as easy as clicking a button in the app, no PIN required. When somebody joins or drops mid-call, there’s no longer mystery who it is as Amazon Chime shows a visual roster of all attendees. And, any attendee has the power to put an end to background noise by muting any noisy line.

Amazon Chime offers mobile and desktop apps, and keeps meetings and chats synchronized across devices, so users can join meetings from anywhere via Android, iOS, Mac, and Windows apps (and seamlessly switch from mobile to desktop, or app to app whenever needed).

Amazon Chime can also be integrated with existing corporate directories, and provides IT administrators the ability to manage identities and control access across an organisation. Amazon Chime requires no upfront investments, complicated deployment, or ongoing maintenance – customers can simply download the application and get started using the service in minutes. And Amazon Chime is one-third the cost of traditional solutions, AWS says.

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