Meltwater nabs top spot on G2 Crowd listing on media monitoring software
81% of G2 Crowd users rated Meltwater services between four and five stars.
Meltwater, a global media intelligence firm, recently received top recognition by G2 Crowd, a business software review platform, for its media monitoring software.
Serving as the first consumer opinion website in the market for software and SaaS solutions, the site recently released a report on the best media monitoring software and best PR analytics software.
Analysing results compiled from more than 1,000 user reviews, Meltwater emerged as a clear winner in three categories: media monitoring, influencer identification and PR analytics.
Christo van Wyk, area director, India and Middle East at Meltwater, says: "It is humbling to know that we are ranked highly by our customers. We pride ourselves on delivering a versatile media intelligence platform that has evolved with the changing media landscape.
"With insights derived from billions of online conversations and documents, we help companies measure and analyse brand, competitive and industry data, to make critical business decisions and deliver strong customer experiences."
Roughly 81% of G2 Crowd users rated Meltwater's services between four and five stars. Common points shared across reviews included ease of use and speed of service. Additionally, the platform scored highly for having a Meltwater consultant readily available to answer customer concerns. To date, more than 24,000 companies in the world utilise Meltwater.