RTA adds a surcharge to ride-hailing app services
Careem customers will face a AED3 surcharge when using the service in the region
The Roads and Transport Authority (RTA) has introduced a AED3 surcharge on journeys booked through a ride-hailing smartphone app.
Customers registered to Careem's services received an email which stated: "The RTA has introduced new regulations for services like ours across Dubai- they are now applying a fee on all rides taken with app based ride hailing platforms.
"Effective 23 January 2017 at 00:00 Dubai time each trip you take with us originating in Dubai will carry a surcharge of AED 3. Careem will pass all of the surcharges onto the RTA... For Careem to continue to serve you here in Dubai, it's important for us to comply with RTA regulations."
In October 2016, Careem struck a deal with the RTA where by all Dubai taxis will be available on the Careem app to help reduce congestion and the cost of transport in Dubai.