Dubai Courts launch ‘Rased’ to boost the UAE’s smart transformation

The new system aims to promote corporate governance and enhance operational efficiency, effectiveness and excellence

Tags: Dubai Courts
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Dubai Courts launch ‘Rased’ to boost the UAE’s smart transformation Rased follows up on the strategic and operational performance and reviews key indicators related to the main operations, quality initiatives and sub-services.
By  Aasha Bodhani Published  December 27, 2016

Dubai Courts has announced the arrival of ‘Rased,' a judicial work indicator, an effort to enhance its ongoing initiatives to achieve leadership in the judiciary sector.

The system offers a tool to boost corporate governance, attain strategic goals, and promote high excellence in its main operations. Rased also increases the efficiency of financial spending by directing the financial and human resources towards the most effective processes. This, in turn, will improve public confidence in the judicial system by increasing the efficiency of customer service and enhancing performance effectiveness.

H.E. Taresh Eid Al Mansouri, director general of Dubai Courts, said: "‘Rased' enables a follow-up on strategic and operational performance and shows detailed indicators of the main operations, quality initiatives, and sub-services. In addition, it identifies the level and results of performance in a comprehensive and coherent way as well as inform customers about the results of the key processes in a transparent and credible manner.

"We are confident that the new smart system will accelerate our efforts of meeting the targets of the ‘Strategic Document 2016-2019.' This includes achieving effective, accurate and direct justice as well as the provision of accessible judicial services for all in a bid to establish pioneering and internationally distinguished courts that support the efforts of building a safe community and fair judiciary in the UAE."

The Rased system enables Dubai Courts' customers to access key results through the electronic undertaking screens. It also provides critical data base and detailed reports of all judicial and administrative processes and services, their indicators, the results of quality and excellent practices, and support operations and their results up to 2012.

The system is supported by a feature for documenting comparisons and global practices for all users and a mechanism to understand and determine the level and the results of performance in a comprehensive and coherent way. Additionally, it provides readings and interactive counters on performance of Dubai Courts at each level, including court, organisational unit and service, judges, and employees.

The move is in line with the Courts' commitment to strengthen public confidence in both domestic and international judicial system by bolstering the local judiciary's performance and efficiency based on justice, independence, transparency, accessible legal services, and fair and reliable implementation of laws and government regulations in line with Dubai Plan 2021.

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