Apple’s iPhone ‘touch disease’ will cost AED549 to fix

Apple admits touch disease bug leaves its iPhone 6 Plus models unusable, but will charge a fee to repair it

Tags: Apple IncorporatedIPhone
  • E-Mail
Apple’s iPhone ‘touch disease’ will cost AED549 to fix On Wednesday UAE iPhone 6 Plus customers queued outside the Mall of Emirates Apple store, however it is not certain how many were there to fix the touch disease issue.
By  Aasha Bodhani Published  November 24, 2016

Apple has hit the headlines again but for the wrong reasons. The iPhone giant confirmed that its 6 Plus models are suffering from the ‘touch disease', a flaw which renders the touchscreen useless.

Apple claims that the flaw, which begins with flickering thin grey lines and eventually then stops working, is due to the device being dropped repeatedly and therefore the repair costs will not be free.

In a statement, Apple said: "Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device.

"If your iPhone 6 Plus is exhibiting the symptoms noted above, is in working order, and the screen is not cracked or broken, Apple will repair your device for a service price of Dh549."

On Wednesday UAE iPhone 6 Plus customers queued outside the Mall of Emirates Apple store, however it is not certain how many were there to fix the touch disease issue.

This issue has been ongoing, and Apple has revealed the "Multi-Touch Repair Program for iPhone 6 Plus" and customers who have already paid for the service, Apple stated, "customers will be reimbursed with an amount that will "equal the difference between the price you paid for the original service to your iPhone 6 Plus and the Dh549 service price."

 

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code