ALE unveils simplified hybrid cloud model for SMBs
The launch of OXO Connect with the OpenTouch Suite is set to “Make IT Simple” for SMBs through advanced communications
ALE, operating under the Alcatel-Lucent Enterprise brand, has presented its latest cloud solutions making it simple for small-medium business (SMB) to use.
The latest Alcatel-Lucent OpenTouch Suite, which is built on Alcatel-Lucent OXO Connect R2 communications server, offers a hybrid system creating a future proof investment for cloud services, along with an end-to-end voice, data and WiFi converged system.
Damien Delard, head of the SMB business unit at ALE commented, "With more than 850K solutions sold and over 18M users, Alcatel-Lucent Enterprise SMB solutions have been proven to meet the needs of SMBs. This latest generation of solutions deliver simple, robust and connected capabilities that demonstrate the continued commitment of ALE to advancing communications for SMBs. The new OXO Connect solution increases customer satisfaction and minimises costs for businesses."
The features include telephony licensing, enabling channel partners to better manage the needs and use of installed configurations. Plus the cloud services on OXO Connect include Alcatel-Lucent Rainbow UC cloud services connects people and systems, creating an integrated and innovative cloud-based collaborative workplace for business users and their business contacts. Alcatel-Lucent Cloud Connect Agent will provide remote access for channel partners to deliver support and services.
Alcatel-Lucent Enterprise channel partners will be able to reach a broader base of customers with increased capacity of up to 300 users, while new tools will provide partners secure remote management of customers' networks.
The introduction of a simplified quotation and licensing management program has been designed to make IT easier for SMBs, and a simple licensing model will accompany the customers' update, providing a software assurance guarantee for three years of support.