Saudi delegates briefed on SDG smart initiatives
The Ministry of Communications and Information Technology and the Ministry of Civil Service in Saudi Arabia visit SDG
A delegation from Saudi Arabia visited Smart Dubai Government Establishment (SDG) to discover the smart initiatives it has put in place in the region.
The delegates from the Ministry of Communications and Information Technology and the Ministry of Civil Service in Saudi Arabia learnt about SDG's smart practices, particularly in the area of shared services being managed by the Government Information Resources Planning Systems (GRP) department.
The GRP department presented an array of its shared services, including, government resources planning systems developed to centralise and support all public back-office operations such as financial, logistics, human resources, payroll, recruitment, and asset management.
The delegation were also briefed on SDG's smart applications, including mJobs app, Smart Employee app, and the Tasaheel interactive service.
CEO H.E. Wesam Al Abbas Lootah said: "We strive to provide exceptional government services to bring happiness to our customers, who are our top priority. For this purpose, we are currently working on providing shared smart services in order to save time and effort and ensure customer satisfaction and happiness."
The Saudi delegates said the visit was successful and hoped that the initiatives being undertaken by Dubai would be adopted by other Arab cities.
Huda Al Hashimi, Director of the GRP Department welcomed the delegation, which was headed by Motref Al Sahli, director of the Software Engineering department of the e-Government Program (Yesser), who leads Saudi Arabia's shared government services project. Also a group of Oracle consultants and representatives also joined the delegates.