Saudi Mechanical Industries rely on Epicor for business expansion

Epicor ERP aims to help SMI in increasing efficiency and support its growing business

Tags: Enterprise softwareEpicorSaudi Arabia
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Saudi Mechanical Industries rely on Epicor for business expansion Epicor's Hesham El Komy: "SMI is a prime example of how Epicor technologies can be a definitive part of a company's long term business roadmap."
By  Aasha Bodhani Published  July 18, 2016

Epicor Software Corporation has announced that fluid flow and control equipment manufacturer Saudi Mechanical Industries (SMI), has implemented its enterprise resource planning (ERP) solution to support its expanding business.

The ERP solution has enables the company to streamline processes and increase efficiency and productivity across all functional areas including manufacturing, sales and finance. This has not only translated in to significant reduction in cost and increased profitability but has also allowed SMI to offer its customers a much higher level of customer service.

Audeh Awartani, MIS and process improvement manager for SMI, said: "Over the past few years, we have added a number of factories across the world and to support this growth, it was clear that we needed a more sophisticated and dynamic ERP solution that would allow us to consolidate, streamline and integrate processes across all sites. Epicor iScala ERP had been a vital part of our manufacturing operations for over 10 years and given our satisfaction with the solution and our experience with Epicor, we decided to continue our partnership."

Following the implementation of Epicor ERP in September 2015, SMI experienced an overall reduction in its operational cost while maintaining the same standards across all functions. The company increased productivity and improved its customer relations by using real-time data to reduce the time between when a customer places an order and when the order is shipped.

The automated planning and scheduling system also helped maximise the output of existing equipment and enabled employees to easily access real-time information, allowing them to make more informed decisions, faster. Having this increased visibility of data also greatly enhanced inventory control and capacity planning.

In addition to improving processes and reaping operational efficiencies, SMI has also benefitted from being able to consolidate all users on to one uniform application. This feature has facilitated sharing and visibility of workflow across all departments and has enabled users to access accurate and real-time transaction data. The system also integrated SMI with its business partners, locally and internationally, improving transparency and supplier performance.

Hesham El Komy, senior director, channels at Epicor International, said: "SMI is a prime example of how Epicor technologies can be a definitive part of a company's long term business roadmap. Our solutions scale in line with customer requirements and we are constantly adding new features and capabilities to meet the needs of highly specific industry sectors such as manufacturing.

"This technical expertise is backed by the support of our dedicated local team that maintains ongoing communications with each customer to understand their evolving needs, and identify ways in which we can continue to improve their efficiency so they can focus on growing the business."

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