SITA unveils results of latest airline IT survey

Survey shows that 91% airlines plan to invest in cybersecurity programmes over next three years.

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SITA unveils results of latest airline IT survey Pickford: "We see new priorities attracting more investment, with cyber security and electronic flight bag solutions coming to the fore in this year’s research."
By  Alexander Sophoclis Pieri Published  June 29, 2016

SITA, a travel technology provider to the air transport industry, recently unveiled the SITA Airline IT Trends 2016 Survey.

Conducted with inputs from over 200 airlines, the survey found that 91% of airlines will be investing cybersecurity programme over the extra three years.

Additional findings from the survey found increased interest towards IoT with 46% of airlines believing connected aircraft will provide a better passenger experience.

More than half of airlines have also reported that they will be investing in destination services, and duty-free apps, while 70% will offer multi-media file streaming on passenger devices.

Furthermore, the majority of participating IT executives expect to see increases in their IT spend over the next year, whereas only a third last year held positive expectations.

Nigel Pickford, director at Market Insight, SITA, said: "We see new priorities attracting more investment, with cyber security and electronic flight bag solutions coming to the fore in this year's research.

"The initiatives to realize the ‘Internet of Things' include smart bag tagging to enable continuous tracking, which is planned by 61% of airlines by 2019. Nearly half (47%) of airlines are also planning IT programs for single token travel for passenger identification."

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