Dubai government saves AED 4.3bn through smart services

Savings from smart applications have contributed AED 443m in savings over the last 12 years

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Dubai government saves AED 4.3bn through smart services
By  Aasha Bodhani Published  June 29, 2016

Smart Dubai Government (SDG) has unveiled that the implementation of shared smart services have enabled Dubai Government to save AED 4.3bn since the inception of the services since 2003.

Wesam Lootah, CEO of Smart Dubai Government, said: "Since 2003, we have been committed to delivering impactful smart services for the Government of Dubai, in line with the vision of Vice President and Prime Minister of the UAE and Ruler of Dubai His Highness Sheikh Mohammed bin Rashid Al Maktoum to make Dubai a global benchmark for smart government. For the first time, we can quantify the benefits that we are delivering to the government due to enhanced efficiency; greater agility and higher responsiveness in government services."

"The results of this report are further evidence of our ongoing commitment to ensuring the most efficient government, in line with our mandate to deliver world-class smart services and infrastructure as the technology arm of the Smart Dubai Office," he added.  

The report analysed the SDG services portfolio, expenditure reports and projected cost savings to determine the cost-to savings ratio for the Government of Dubai as a result of shared smart government services. It found in 2015, SDG saved the government an average of AED 35.5m every month, to which it saved AED 4.2 for every AED 1 spent by SDG in 2015: the highest cost-to-savings ratio of all time, and a growth of 20% over the previous year.  

Lootah added: "Smart Dubai Government is able to provide 70% of a government entity's department services from day one. Our service portfolio drives significant benefits for the whole government, from increased cap-ex efficiency; to removing redundancies; to reduced carbon footprints resulting from shared services.

"Smart government services also contribute to increased employee efficiency; improved asset management and drastically reduced maintenance costs. Through smart technology, we are empowering an agile and connected government to meet the future of Dubai."

Total savings were calculated across four SDG service categories: Infrastructure management; Government Resource Planning (GRP) services; Smart Services; and the annual GITEX event.

Savings from smart services, including the DubaiNow application, the digital ID service MyID, and the digital payment platform ePay, have contributed an additional AED 443m in savings to the Dubai government over 12 years.   

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