PayPal to end app support on Windows, BlackBerry and Amazon

PayPal ends support for mobile platforms to concentrate on Android and iOS operating systems

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PayPal to end app support on Windows, BlackBerry and Amazon  The online payment service said Amazon Fire and BlackBerry apps will be "discontinued" on 30 June and that it plans to "sunset" the app on Windows devices (Getty Images)
By  Aasha Bodhani Published  May 26, 2016

On 30 June, PayPal has announced it will no longer run dedicated apps on Windows Phones, BlackBerry devices and Amazon Fire.

PayPal revealed that it will only support Android and iOS mobile operating systems which will enable it to provide advanced and innovative apps for these platforms. However, its official statement did not reveal much else.

The online payment service said Amazon Fire and BlackBerry apps will be "discontinued" on 30 June and that it plans to "sunset" the app on Windows devices.

Joanna Lambert, PayPal's VP of consumer product said in a statement: "It was a difficult decision to no longer support the PayPal app on these mobile platforms, but we believe it's the right thing to ensure we are investing our resources in creating the very best experiences for our customers.

"We remain committed to partnering with mobile device providers, and we apologise for any inconvenience this may cause our customers," added Lambert.

Despite shutting down its support, PayPal said its users can access the payment service through their mobile browser for account management and money transfers. However, BlackBerry users can still send peer-to-peer payments though BBM and Windows users who use Outlook are able to send payments through the email app.

Additionally, PayPal urges Android and iOS users to update their apps to Version 6.0 which will allow them send and request money for the first time and view their balance and transaction history.  

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