Khadamati portal hosted on TRA's UAE Smart Cloud

Federal government data portal hosted on FEDnet's cloud platform to improve access

Tags: Cloud computingTelecommunications Regulatory Authority - UAEUnited Arab Emirates
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Khadamati portal hosted on TRA's UAE Smart Cloud FEDnet and the TRA is helping to improve the quality and delivery of government services, says Al Mansoori.
By  Mark Sutton Published  May 11, 2016

The Prime Minister's Office of the UAE is hosting its ‘Khadamati' smart portal through the UAE Smart Cloud.

Khadamati, the smart portal for Federal government data and services, is being hosted in the cloud through the Telecommunications Regulatory Authority (TRA) and FEDnet.

As a unified portal, Khadamati offers all the data related to service centres in one place to simplify the tasks of entities providing various services. It also offers instant access to accurate information, and provides statistics and analytical reports for more than 4,000 services of 200 government service centres in 44 federal government entities.

Hosting the portal through the UAE's cloud computing project will improve access for government entities using the portal. FEDnet has been established by the UAE TRA as an integrated network to connect federal and local government organisations with secure high speed connectivity and to provide other centralized technology services for government entities.

HE Hamad Obaid Al Mansoori, TRA's Director General, said: "Hosting Khadamati, which is under the supervision of the Prime Minister's Office, through cloud applications enhances the accessibility of smart government services. This is an added feature which aims to improve the quality of our e-services and help us achieve a strong foundation for the UAE Smart Government programme at the federal level.

"The UAE Smart Cloud project plays an important role in ensuring connectivity and integration of all government entities under one roof. It increases the security level of all government operations while reducing costs and thereby promoting sustainability," he added.

The smart cloud technology uses the ‘Infrastructure as a Service' model where services are provided on demand, thus eliminating the need to spend more on servers and storage facilities. This solution enables government entities to manage virtual databases with ease and flexibility, allowing them to avail of the service according to the size and needs of the organization.

"Upgrading our services through the smart cloud is the next step and one of our top priorities in enhancing the hosting all government services. Our main goal is to ensure we are able to speed up services to all stakeholders and earn their satisfaction and happiness for those services," concluded HE Al Mansoori.

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