Enterprise Systems delivers speed, convenience for Jannah hotel guests

Powered by Huawei hospitality solutions, an end-to-end ICT platform delivers the fast and reliable Wi-Fi in great demand by today’s traveller

Tags: Enterprise Systems (http://www.esystems.com/)United Arab Emirates
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Enterprise Systems delivers speed, convenience for Jannah hotel guests Azali says Enterprise Systems tailored an appropriate solution based on Jannah hotel requirements and business needs.
By  David Ndichu Published  April 5, 2016

Guests at the newest Jannah Hotels & Resorts property in the UAE are enjoying some of the fastest hotel Wi-Fi speeds in the nation after Enterprise Systems successfully completed an end to end ICT solution project at their property on behalf of Ibtekkar

Enterprise Systems deployed Huawei’s solutions including the network infrastructure (switches, routers, WLAN and servers).

Jannah Place Dubai Marina opened to the public in November 2014, offering 133 stylish rooms with free Wi-Fi connectivity throughout the hotel. For its third hotel in UAE, Jannah Hotels & Resorts opted for cutting-edge IT connectivity services as part of Dubai’s wider commitment to Smart City developments and ahead of the anticipated rush for Expo 2020.

Thanks to Enterprise Systems, Huawei and Ibtekkar, Jannah Place Marina Hotel is able to offer its guests a speedy 50MB hotel internet access using their own devices across all areas of the resort including all rooms and public areas from the lobby, the pool to restaurants.

Enterprise Systems is a leading Huawei distributor and a key driver for Huawei to deliver its solutions in the region. It delivers integrated solutions for the design, upgrade, and expansion of business networks, among them the hospitality industry, one of the most important economic sectors in the region.

“Enterprise systems has a clear focus on the hospitality sector,” says Pouya Parsafar, Managing Director, Enterprise Systems. “With successful implementation of multiple solutions for the top brands within the region on behalf of the System Integrators, we will continue to increase and improve our technical capability to further support our partners’ efforts to secure new business in the region”.

Hospitality industry competition is fierce and reliable access to wireless connectivity has become a crucial consideration for guests as they make their bookings.

With this deployment, guests at Jannah Place Dubai Marina will be able to easily connect to the hotel network and use their own devices to access hotel services: from ordering room service and contacting reception to arranging wakeup calls and managing their business conference agendas. Jannah staff members will also reap the benefits as they access hotel services on-the-go, use mobile devices to monitor check-ins, handle customer queries and respond swiftly to guest comments. Jannah Hotels & Resorts will also be able to easily scale up its IT operations to manage expected hotel guest influx at peak periods during the year.

Nehmeh Emad Darwish, CEO, Jannah Hotels & Resorts, commented: “In recent years we have noticed that our guests wanted high-speed Wi-Fi connectivity on-demand and more interactive hotel guest services. While developing our flagship Jannah Place Hotel in Dubai Marina, we knew it was the perfect opportunity to deploy innovative technology that could allow us to offer this service to our guests. Jannah Place Marina Hotel will be a shining example of the hospitality industry’s connected future. With this technology in place, we look forward to offering our hotel guests a redefined customer experience.”

By deploying the latest solutions in Wi-Fi and unified communications, Jannah Hotels & Resorts aims to satisfy the demands of increasingly tech-savvy guests who typically require high-speed connectivity for business and entertainment applications.

Many hotel wireless networks can be designed in a way to deliver higher expected service levels, such as offering optimised network designs in order to strengthen signals as well as making operations and maintenance more manageable; professional WLAN planning with choosing right access point models to allow consistent high signal strength and seamless coverage in all places; Integrating the wireless network with existing wired network to extend security policies and supporting quality of service.

In order to meet the expectations of today’s hotel guests, the Huawei hotel wireless network solution ensures that devices such as tablets and smartphones can access the Internet in every area of the hotel, from guest rooms and meeting rooms to dining rooms, gardens, and the swimming pool area.

Different scenarios need to be chosen in different ways to build a network, once a scenario is identified, it is needed to select the appropriate equipment in order to meet the application requirements of the cases based on Huawei’s WLAN premium products which provides you features  such as stronger forwarding performance, Harsh environment resistance, Built-in terminal Identification for BYOD, the third party certification for WLAN, Indoor distributed access points that uniform radio coverage, 1+1 hot standby( BFD for VRRP ) to keep service continuity after network failure, smart Adjustment for WMM EDCA parameter to ensure wireless access in high density scenarios, zero configuration for MESH network expansion to simplify operations and management, Huawei’s professional WLAN network planning to enhance the networks delivery quality and lastly larger coverage area than competitors

Kiarash Azali, Technical Director at Enterprise Systems said, “We considered all of the above points to tailor an appropriate solution based on Jannah hotel requirements and implemented it with a highly certified engineer in order to fulfil the hotel business needs.”

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