Meta Byte Technologies ties-up with Thoughtonomy

Strategic partnership will deliver robotic process automation with a virtual workforce to channel partners and enterprise organisations in the region

Tags: Meta Byte Technologies (meta-byte.com/)Systems integratorThoughtonomy (www.Thoughtonomy.com)
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Meta Byte Technologies ties-up with Thoughtonomy Walby wants Middle East organisations to realise the benefits that come with robotic automation of processes.
By  Manda Banda Published  March 15, 2016

In a move that heralds a new era on how businesses deploy automated services, Meta Byte Technologies, a Dubai-based IT solutions provider, has partnered with Thoughtonomy, a virtual workforce platform provider for the Middle East.

Under the agreement, Meta Byte Technologies has been granted distribution rights and will distribute and deploy Thoughtonomy's Virtual Workforce solution, a highly flexible as-a-service automation platform to channel partners, managed service providers and enterprise customers across the region.

In addition, Meta Byte Technology will support the UK-based vendor with post-sales support, training schemes and raising brand awareness around the vendor's service automation platform and the benefits for the enterprise segment in the Middle East.

According to Meta Byte Technologies, Thoughtonomy's Virtual Workforce platform will provide end to end automation of IT and business support processes to enterprise organisations across the region.

The solution provider added that the Virtual Workforce platform is ideal for any enterprise environment which has a repetitive business and technology processes.

"In today's world, enterprises are always in pursuit of solutions that can support them to expedite operational processes, increase agility and deliver greater value to customers. Thoughtonomy's Virtual Workforce offers robotic process automation (RPA), autonomic and cognitive functionality via a custom portal and a highly secure, resilient and scalable architecture to enable frictionless automation, which helps clients realise the significance of automation," said Salil Dighe, CEO at Meta Byte Technologies. "By partnering with Thoughtonomy, we will now enable enterprises to deliver business efficiencies, improve service offerings and ensure employees are focused on delivering value to the client."

The Thoughtonomy Virtual platform uses software to replicate the interactions of people and technology to automate a wide range of operational and support processes quickly, cost effectively and reliably.

Terry Walby, CEO at Thoughtonomy, said: "We are delighted to partner with Meta Byte Technologies to support the delivery of ground breaking automation efficiencies to the enterprises across the Middle East region. We are certain that the robotic automation of processes will contribute significantly in enabling businesses realise the next level of operational efficiencies."

Walby said the beauty about the Virtual Workforce platform is that it can be used in different verticals including managed services provider segment, telecoms, banking and financial services, manufacturing, retail or any sector that provides services.

"We will be able to reach out to MSPs, service providers will not only be in a position to automate their own processes and services they provide but will also be able to resell their offering to channel partners targeting the enterprise segment," he added. "We already have proven the enormous potential for increased productivity, process efficiency and cost reduction in both high volume/low complexity and low volume/high complexity support activities. We look forward to collaborating to help more enterprises and channel partners in the region realise these benefits."

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