VIVA Bahrain to offer Unified Comms in the cloud

Partnership with Avaya to deliver unified communications-as-a-service

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VIVA Bahrain to offer Unified Comms in the cloud The unified communications cloud service is intended to allow enterprises to easily access UC capabilities.
By  Mark Sutton Published  January 12, 2016

VIVA Bahrain has partnered with Avaya to offer Unified Communications-as-a-Service (UCaaS) for businesses in Bahrain.

The telco is set to offer Unified Communications-as-a-Service (UCaaS), Video-as-a-service (VaaS) and Call Center-as-a-Service (CCaaS) based on Avaya technology, for enterprise customers.

The new service is intended to enable businesses to access new communications capabilities in a flexible model, and to be able to scale up comms capacity on demand.

Eng. Ulaiyan Al Wetaid, VIVA CEO said: "Businesses in Bahrain are looking towards adopting ICT in their daily operations to boost their productivity, growth and drive transformation. At VIVA, we recognize how this is an important enabler of innovation that embraces new technology to help new products, services and processes. Therefore, through our collaboration with Avaya, VIVA will be introducing first-of-its-kind unified communication solutions in the MENA region and Bahrain. With this, our business customers will be able to experience improved and streamlined access to their data through a consolidated process of IT systems and achieve their business outcomes, through high levels of services delivery."

"Avaya solutions, hosted by VIVA Bahrain, will give businesses in Bahrain the flexibility and agility they require to benefit from the latest technology trends and prepare for digital transformation. Enterprises will be able to get access to Avaya's innovative technology solutions at prices that suit their needs, while benefiting from the reliability and expertise that industry leaders such as Avaya and VIVA Bahrain bring to the market place. " said Nidal Abou Ltaif, Avaya president, Asia Pacific, Middle East, Africa and EU.

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