Winner of Dubai City Makers Race announced

Team from RTA, DEWA, Dubai Municipality and MRHE win first contest for integrated government services

Tags: Dubai Electricity and Water AuthorityDubai MunicipalityMohammed Bin Rashid Housing Establishment (mrhe.gov.ae/)Roads and Transport AuthoritySmart citiesSmart government
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Winner of Dubai City Makers Race announced The City Makers Race tasked teams from different government departments to work together to develop integrated smart government solutions.
By  Mark Sutton Published  January 7, 2016

A joint team from Dubai's RTA, DEWA, Dubai Municipality and the Mohammad Bin Rashid Housing Establishment (MRHE) has won the first ever City Makers Race initiative.

The team, dubbed ‘the Red Team', won with three initiatives for integrated government services.

The City Makers Race is an initiative announced by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum for the government sector, which aims to bring together teams from across different government authorities to collaborate to develop innovative, integrated solutions for government. Eighty employees from 16 government organisation formed four teams to compete for the City Makers Race.

Abdullah Al Hajri, Executive Vice-President, Customer Service at DEWA, and Head of the Red Team said: "I congratulate my colleagues at the Red Team for winning the first City Makers Race. It is an impressive achievement that underlines the hard work of the team throughout the last year. The announcement of this leading initiative by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum was an important and vital step that helped all of us to integrate efforts and strengthen creativity and invocation in the services we provide. It is in line with the vision and directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to place the Government Sector in the forefront of Dubai's development process, and achieve people's happiness and satisfaction."

His Highness Sheikh Ahmed Bin Saeed Al Maktoum, Chairman and Chief Executive of Emirates Airline & Group, awarded the City Makers Race Trophy.

The Red Team's three initiatives include the ‘Tm' App, which also won the ‘Best Government Partnership' Award. The smart application provides information for real estate owners, contractors, and consultants in Dubai, including status of building permits, construction and power and water connections. The app was developed based on the combined expertise of the team members from different departments.

The second initiative is ‘Tarish' which aims to integrate and unify laws and regulations, and conditions of electricity and water services, construction approvals, and NOCs.

The third initiative is ‘Qafay', which aims to establish a Geographical Information System (GIS), to automate processes, develop smart mapping and provide data for government entities. Qafay is predicted to help achieve 90% savings in time for employees and stakeholders in issuing NOCs and granting approvals. The system will provide 100% data, information on engineering drawing and geographical maps, and will increase customer satisfaction to 90%. In addition to that, this initiative will allow the Red Team entities to make 90% reduction in paperwork of all concerned organisations. It will achieve reduction in visits to concerned Departments and therefore result in 90% reduction in the carbon footprint caused by the frequent visits of contractors, consultants, landlords and building owners.

The QAFAY project is divided into two phases. The first one is being implemented in Al Barsha area and includes providing the necessary information to the concerned employees of all government and semi-government organisations about issuing NOCs through Geographic Information Systems (GIS). The second phase will be implemented across the city, and will integrate the operations of all networks in the city as well as implement full automation of checking and updating the city's network of engineering drawings according to ISO 13567 standards. The Red Team will provide all these pivotal data and information to the concerned parties when the project is completed in October 2016.

The other competing teams in the City Makers Race included the Green Team from Dubai Corporation for Ambulance Services, Dubai Police, Dubai Health Authority and Civil Defence Directorate General; the Yellow Team made up of the  Community Development Authority, Dubai Foundation for Women & Children, Dubai Courts and Department of Economic Development; and the Blue Team consisting of Mohammed bin Rashid Establishment for SME Development, Department of Tourism & Commerce Marketing, Dubai Culture & Arts Authority and Knowledge & Human Development Authority.

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