Abu Dhabi Airports to deploy SITA solutions

SITA technology to help manage operations across Abu Dhabi International Airport's three terminals

Tags: Abu Dhabi Airports Company (ADAC)AviationSITAUnited Arab Emirates
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Abu Dhabi Airports to deploy SITA solutions The SITA solutions will help to improve management and passenger experience at Abu Dhabi International Airport.
By  Mark Sutton Published  January 5, 2016

Abu Dhabi Airports has signed a deal with SITA to deploy its technologies to manage Abu Dhabi International Airport's (AUH) three terminals.

The airport company has already announced that it will utilize SITA solutions in the new Midfield Terminal Building, which is currently under construction, and the extended agreement is intended to help Abu Dhabi Airports to manage its target of 45 million passengers by 2017.

These new technologies will help to improve the airport's operational efficiency while providing a seamless passenger experience across all terminals.

As part of the five year contract, SITA will provide a range of advanced and fully integrated airport systems, including the Airport Management solution which will allow Abu Dhabi Airports to proactively manage the operation of AUH by providing real-time information from across all facilities. This will enable the operations team to plan for events before they happen, while ensuring resources are fully optimized.

Other key products from SITA include AirportConnect Open, which enables airlines to share check-in areas, kiosks and boarding areas while still having access to their own data, and BagManager which allows bags to be tracked in real-time, providing a clear status on any bag no matter where it is in the baggage system.

In addition to these three systems, the airport will also deploy automated boarding gates, and flight information display systems.

Eng. Ahmad Al Haddabi, chief operations officer, Abu Dhabi Airports, said: "Abu Dhabi International Airport continues to experience double-digit passenger growth and therefore we are investing in new airport facilities that will allow us to accommodate the forecast future increase in passengers. In order to achieve this we require a trusted technology partner, such as SITA, to provide one-stop, integrated IT solutions across the airport."

Hani El-Assaad, SITA President, Middle East, India and Africa, said: "We have long admired Abu Dhabi International Airport's ability to meet the rapid growth it has experienced over the past few years without compromising the great service offered to passengers. We have worked alongside the team at the airport to provide the technology to manage everything from check-in and airport management systems to self-boarding gates, across the existing terminals. Abu Dhabi Airports has recognised the value we bring as an IT partner who can deliver not only improved operational efficiency, but also an enhanced passenger experience."

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