Al Noor Hospitals deploys HP managed print services

Managed print services cut costs by 30-40% for hospital group

Tags: Al Noor Hospital & MedicalAlpha DataHPManaged print servicesUnited Arab Emirates
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Al Noor Hospitals deploys HP managed print services The new HP print solutions meet Al Noor Group's requirements for speed, accuracy and security, says Ismail. (ITP Images)
By  Mark Sutton Published  November 10, 2015

Al Noor Hospitals Group has cut printing costs by 30-40% at two of its main facilities, after deploying HP managed print services.

The deployment at the Khalifa Street and Airport Road Hospital Campuses, which was implemented by Alpha Data, is the first phase in a project to replace ageing print hardware across the group's nineteen medical centers and three hospitals.

This first phase covers around 70% of the two hospitals, and includes the oll out of multi-function devices and single function printers.

The managed printers include security functions that require employees to authorise their print outs by scanning their ID card, to ensure that printed materials can only be accessed by authorised personnel. Reporting, metering and charge allocation functions help to ensure that printing orders are job-related only.

The managed service also includes instant report to alert IT staff to equipment failures, and precise usage data reports to aid in future print planning and the effective rollout of new machines. Consumables are efficiently managed by the automation of previously manual request processes. When a toner cartridge reaches a set level, an alert is automatically sent from the printer and a replacement is delivered, saving time and reducing stocks of toner cartridges held on-site.

Al Noor Group has recently signed Alpha Data for the second phase of the project, due to the successful deployment of phase one. The next phase will cover 90% of all of the Group's facilities, with Phase 3 to eventually span 100% in the near future.

Wissam Ismail, IT director, Al Noor Hospitals Group, said: "Al Noor's information processing activities require high levels of speed, accuracy and security which HP's printing solutions are highly capable of facilitating. Alpha Data did a commendable job of shifting our operations to HP's Managed Printing Services, which is why we are confident of similar excellent results as it handles Phase 2 of the project."

Amar Singh, head of Enterprise Department at Alpha Data, said: "Although we at Alpha Data knew that it would be very challenging to transition the culture from legacy unmanaged copiers to modern multifunctional printers, we were highly confident of the capabilities of HP's solutions, Al Noor's team commitment, and our own manpower and expertise to successfully execute this major project. As a result, most of Al Noor's network of hospitals in Abu Dhabi now enjoys easy, secure and cost-effective printing for medical and administrative staff. With Phase 2 to commence soon we look forward to delivering HP's high-performance multifunctional solutions to more of Al Noor's facilities."

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