The Dubai Silicon Oasis Authority deploys advanced ICT infrastructure to power the technology companies that call the premier technology park home.
As the premier technology park in the region, it’s only fitting that Dubai Silicon Oasis Authority has in place an advanced networking technology to match.
DSOA’s ICT strategy is to deliver state of the art Infrastructure to DSOA’s community and customers, says Badr Buhannad, senior vice president Strategy and ICT Dubai Silicon Oasis Authority. “This strategy is built around four primary pillars that are aligned with Dubai’s Plan of 2021: a smart city, an advanced technology hub, innovative people and a desirable society,” Buhannad adds.
ICT plays an outsized role in DSOA’s business strategy, considering that many of the organisations with that operate out of DSO are themselves technology leaders in their own domains. “DSOA’s vision is to provide an environment for technology incubators and create an integrated technology-based community,” Buhannad adds.
To support the business community that call Dubai Silicon Oasis home, the Authority has over the years built an ICT infrastructure that supports its business services on state-of-the-art next-generation hardware and software, says Buhannad.
“We invested in an architecture that ensures business availability to our clients using certified Data Centre Infrastructure to deliver continuous services to our clients,” he says.
Buhannad explains that DSOA operates a tiered architecture to ensure all network, security, and servers are deployed to provide resilience and performance. “We provide plug and play infrastructure, where companies do not need to invest on ICT infrastructure and can directly focus on their core business, as all the offices are interconnected to the Data Centre and service providers for high speed internet services,” he adds.
DSOA offers several services to its customers which include a data centre services through its two data centres, offering hosting services tailored specifically to its tenants’ business requirements. Both data centres are TIER III certified with each providing a minimum N+1 redundancy for every rack cabinet, and delivering the high levels of uptime availability to customers.
The Authority’s network solution also provides companies with a communication platform for data networking, removing the need for any upfront investment. DSO’s communications platform, Buhannad says, is continuously developed to stay up to date with the latest international trends and maintain international standards of networking. The plug and play capabilities accompanied with the flexible physical and user reconfiguration provides companies with the opportunity to save on operation costs, he adds.
DSOA also provides telecommunication services which include an IP based telephony system and internet services. All DSOA’s offices are equipped with an IP based telephony system, providing clients with the option of using DSO’s Virtual PABX, hence saving the cost of clients establishing their own PABX platform.
All these services are offered on a subscription model to clients.
Additionally, DSOA has partnered with several Government departments to offer public services to its clients through a community portal such as business registration & licensing, customs clearance and visas among others. “These services require high availability and resilience to ensure service availability for clients as well as other community amenities, including the availability of security services through surveillance,” Buhannad says.