Apple launches programme to replace faulty iSight camera on iPhone 6 Plus

Affected units fall into 'limited serial number range', Cupertino says

Tags: Apple Incorporated
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Apple launches programme to replace faulty iSight camera on iPhone 6 Plus The component failure causes pictures taken on the camera to appear blurry (Justin Sullivan/Getty Images)
By  Tom Paye Published  August 23, 2015

Apple has announced a replacement programme for the iSight camera on the iPhone 6 Plus, borne out of an issue that causes pictures to look blurry.

In an announcement on its website, Apple said that some iPhone 6 Pluses may have a component that fails on the iSight camera (the main, rear-facing camera), which affects the quality of pictures. Cupertino said that affected units fall into a limited serial number range, sold primarily between September 2014 and January 2015.

"If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device's iSight camera, free of charge," the vendor said in its announcement.

On the website, there is a serial number checker, which users can use to see if their device is eligible for the program. Users experiencing blurry photos taken with their iSight cameras are encouraged to use the serial number checker.

If the device is eligible for the program, there are three service options to have the iSight camera replaced. It will go through an Apple Authorised Service Provider, an Apple Retail Store, or else Apple Technical Support. In this region, it will likely be the first option that users will have to opt for, though Apple provides a service provider finder function on its website.

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