Tripp Lite appoints BT-SA as VAR partner for Africa
Vendor looks to extend reach on the continent
Power protection and connectivity solutions Tripp Lite, has appointed SA-based systems integrator BT-SA as a critical application partner (CAP).
According to the vendor, this agreement will allow Tripp Lite to expand its footprint throughout the African continent.
Under the terms of the deal, BT-SA will provide all Tripp Lite end user clients with carry-in warranty repairs and support and in the case of SLA’s, BT-SA will offer on-site support.
Andre Viljoen, electrical division manager, BT-SA, said the company sees huge growth potential within the electrical division. “As a product supplier, we can now provide warranty and service support to all Tripp Lite customers including our own," Viljoen said.
Gareth Carr, territory manager Southern Africa at Tripp Lite said as a value added reseller, BT-SA will integrate Tripp Lite products with other vendor products to provide companies with custom-solutions. "Our products will be implemented across the region that BT-SA has an influence in, thus providing us with exposure and business through their clients," Carr said.
"BT-SA in turn will also develop a strong reputation with their clients as Tripp Lite’s products are highly reliable and well-regarded throughout the region," he said.
"BT-SA’s aim is to create and maintain a sense of trust within its customer-base, especially with the superior products and solutions we provide. To this end, Tripp Lite’s solutions are highly reliable, durable and efficient," Viljoen added.