UAE MoH signs Etisalat to provide managed network
Managed network will provide secure, reliable connectivity for Ministry of Health facilities
The UAE Ministry of Health has selected Etisalat to provide an end-to-end managed network service to connect healthcare facilities.
The network is intended to provide a secure, integrated infrastructure to connect hospitals, clinics and support organisations with main and backup links, to enable better communications and access to information.
Ali Alajme, IT director at MOH, said: "The Ministry of Health's aim is to make healthcare in the UAE accessible to everyone. Timely sharing of information is critical in improving efficiency and quality of care, resulting in more lives saved. In light of the current technological developments, it is easier said than done. We are, therefore, pleased to sign this agreement with an experienced partner such as Etisalat to deploy highly efficient technologies enabling our network of hospitals, clinics and support organisations to exchange information securely and in real-time.
"The WAN connectivity offers dependable main links as well as back up links, which makes the connectivity failures highly unlikely. We would like to extend our sincere thanks to Etisalat and our network of healthcare providers for their high level of collaboration to implement this significant step," he added.
Under the new partnership, Etisalat will deliver a high-performance, resilient, scalable and secure managed WAN for the ministry to support its network infrastructure and mission critical applications. Etisalat will offer a one-stop solution for managing the ministry's MPLS (WAN) Network. The project includes managing the MOH primary/backup MPLS links and routers, while also providing onsite support through Etisalat's managed WAN service. Scheduled in two phases, the first phase will consist of 36 new clinics and phase two will include the remaining hospitals, clinics and main sites with more than 100 links.
The MOH has a service level agreement with Etisalat for 99.99% availability, of the network to ensure business continuity. Etisalat has also invested in a 24x7 state-of-the-art, customer network operations centre (CNOC), a collaborative IT infrastructure and superior knowledge capital manned by certified IT professionals, to offer a combination of flexible, secure services and comprehensive support to enterprise customers.
Salvador Anglada, chief business officer, Etisalat, said: "Medical providers and hospitals world over are now counting on their communications, network and IT partners to help optimise their network across multiple locations to ensure physicians and other providers have secure access to important patient data. In the UAE, as healthcare innovation becomes a key focus, we are glad to be partnering with the Ministry of Health to provide them with guaranteed uptime, flexible connectivity and uncompromised security, while they focus on their strategic healthcare initiatives for the nation."