Dubai Culture improves efficiency with Xerox MPS

Managed print services from Xerox Emirates helps Dubai Culture to improve workflow

Tags: Dubai Culture and Arts AuthorityManaged print servicesUnited Arab EmiratesXerox Emirates L.L.C.
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Dubai Culture improves efficiency with Xerox MPS Managed print services from Xerox Emirates helps Dubai Culture to improve workflow.
By  Mark Sutton Published  May 20, 2015

Dubai Culture & Arts Authority (Dubai Culture) has streamlined its printing environment and improved workflow efficiency by 20% through the deployment of managed print services from Xerox Emirates.

The Authority overhauled its printing systems to address issues with workflow efficiency, reducing the amount of print equipment by 74%, and introducing an automated supplies order system.

Dubai Culture now has 66 print devices, which are managed from a centralized administration console, which verifies ink and paper consumption and can help to maintain document security.

The printing management tools allow effective monitoring and control of the entire print system in the organisation by providing a broad overview of who is printing, and what. This allows for quick tracking and monitoring of printing and copying expenditures making it an effective instrument in reducing wastage and costs.

Mohamed Yousif Al-Hammadi, infrastructure and technical support manager, Dubai Culture, commented: "The new printers offer superior performance and print capabilities for different types of documents. As a result the printing process becomes more efficient, less expensive and helps manage service maintenance proactively. This in turn enables the IT team to devote more time on critical tasks and initiatives that serve the core activities of Dubai Culture. We are committed to achieving innovation solutions based on latest best practices in technical services. Our goal is to make these solutions available for all employees, with a focus on reducing operating costs, and to provide better services for customers and raise customer specification and happiness."

"The new system for printing is easy to use and is multifunctional, such as printing and copying several documents quickly and effectively. With the ability to monitor and control all devices remotely, we can now effectively manage the printing operations carried out by the staff and increase the efficiency of our internal operations," said Zamzam Alhammadi, system specialist, Dubai Culture.

"Xerox Emirates always aims to support its customers in streamlining their work processes, thereby allowing them to focus on their real business objectives and demands. By providing Dubai Culture with Xerox cutting-edge Managed Print Services tools, we were able to ensure that the organisation's print management was streamlined though the introduction of productive printing devices from one vendor and a single point of contact for all equipment-related issues," Andrew Horne, general manager at Xerox Emirates commented.

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