Saudi services market to grow 16.2% this year

IDC predicts Saudi Arabia's outsourcing, managed services, and data centre services market to hit $570m

Tags: Cloud computingIDC Middle East and AfricaManaged servicesSaudi Arabia
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Saudi services market to grow 16.2% this year Saudi's cloud computing market is set to reach $77.5 million in 2015.
By  Mark Sutton Published  May 7, 2015

Saudi Arabia's outsourcing, managed services, and data centre services market is set to grow by 16.2% year-on-year, to total $570.6 million in 2015, according to research by IDC.

Demand for services will be driven primarily by increased spending on network and desktop outsourcing, and hosting infrastructure services, the analyst company said. The cloud market, in particular, will perform strongly, spurred by the growing maturity of the Saudi ICT market and the increase in the number of companies using cloud services.

IDC expects the Saudi cloud market to total $77.5 million in 2015, up 53.8% on 2014. Spending on network and desktop outsourcing services and hosting infrastructure services will expand 22.1% and 18.5%, respectively, over the same period, while the hosted application management services market will grow 16.5%. The application management outsourcing market will record comparatively slower growth of 8.7% in 2015, due mainly to the hardware-driven nature of the IT market in Saudi Arabia.

"Organisations in Saudi Arabia are gradually warming to the idea of commissioning third-party providers for managed and outsourcing services," said Uzair Mujtaba, senior analyst for software and IT services at IDC Saudi Arabia. "While the inherent preference of Saudi organisations to retain complete control over IT and keep their infrastructure in-house has inhibited the widespread adoption of these services across the Kingdom, CIOs are increasingly becoming aware of the benefits that these technologies offer and are showing a growing inclination toward adopting managed and outsourcing services."

Local providers are investing in upgrading their data centre infrastructures and expanding their data centre capacities to deliver various hosting and managed services to the government, finance, education, healthcare, and transportation verticals. The government vertical, in particular, is one of the largest users of managed services in the Kingdom due to the various e-government initiatives and IT infrastructure and modernisation projects underway that require the services of third-party service providers.

In global terms, the Saudi cloud market is fairly small at present, but there are promising signs that attitudes in the country are beginning to change.

"Public cloud investments have typically had a low priority, but this area is expected to see strong adoption in the medium term as a growing band of Saudi organisations have started to recognise the benefits associated with public cloud services and are increasingly exploring this delivery model as a viable option," added Mujtaba. "Service providers' investments in augmenting their capabilities, together with their quest to forge value-driven partnerships, are certainly building confidence in cloud-based services and driving adoption across the country."

Against this backdrop, IDC forecasts the Saudi public cloud market to expand at a compound annual growth rate (CAGR) of 40.37% through 2018, while private and virtual private cloud services are forecast to expand 40.7% and 67.7%, respectively, over the same period. "Providers seeking to expand their footprint in the Saudi ICT market will need to maintain the right balance between cost and quality in order to be competitive," continued Mujtaba. "In order to remain relevant in the changing market landscape, providers should also embrace new services, including cloud and managed security services, as a strong shift toward these services is expected over the forecast period."

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