Alcatel-Lucent launches personal safety system
OpenTouch Notification Service integrates personal alarm systems to manage worker safety
Alcatel-Lucent Enterprise has launched a new solution for personal safety and alerts for workers in sectors such as healthcare, education, hospitality and high-risk industries.
The OpenTouch Notification Service (OTNS) ensures personal safety and improves incident awareness by linking a business' communications solution with organisations' alarm and notification systems for faster response and decision making.
OTNS collects and aggregates alarms from different subsystems, such as nurse calls, fire alerts, building management, lone worker protection, runaway prevention or evacuation systems. It notifies, in real time, the most appropriate person to respond to the situation, using industry-specific communication systems, and taking into account staff mobility, with a choice of wireless handsets (DECT, WiFi, bluetooth), smartphones, or supervision console with geolocation screen.
As a software-based solution, the OpenTouch Notification Service offers a complete range of applications and integrates with industry-specific tools and systems of key market players, all intelligently connected via a unique web interface. The various integrations allow innovative services, such as social media and mobile device notifications.
The solution has native integration with the Alcatel-Lucent OmniPCX Enterprise, wired and wireless sets over ABC-IP, providing the best service level for short messages on DECT handsets.
OTNS also has an alarm notification application for tablets and smartphones (Android, iOS and Windows 8), SmartApp delivers notifications to personal devices. A homecare customizable application is also available for tablets, called ‘CareApp', which provides dependent persons at home with telemedicine, phone plus video calls, and social alarm features.
Samuel Tourbot, product manager, ALE commented: "More companies are looking for ways to keep abreast of incidents on the premises without needing to rip and replace their existing equipment. Unique on the market, the OpenTouch Notification Service seamlessly joins today's advanced communications systems and alarm notification systems with modern devices and innovative uses, such as tablets, smartphones and social alarms."