Abu Dhabi e-Government Portal sees visits up 41%

Increased use of e-government portal as more services are moved online

Tags: Abu Dhabi Systems & Information Centre (adsic.abudhabi.ae/Sites/ADSIC/Navigation/EN/root.html)United Arab Emirates
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Abu Dhabi e-Government Portal sees visits up 41% The Abu Dhabi e-Government portal has become the preferred gateway for a wide range of services, ssays HE Rashed Lahej Al Mansoori, Director General at ADSIC.
By  Mark Sutton Published  March 29, 2015

Abu Dhabi's e-Government Portal saw increased usage in 2014 as business and residents of Abu Dhabi looked to access more government services online.

The e- service website, which is managed by Abu Dhabi Systems and Information Centre (ADSIC), saw page views increase by 65% from 2012, to 6.7 million, while visits also increased by 41% to 1.9 million.

Highlighting the Portal's continued success, HE Rashed Lahej Al Mansoori, Director General at ADSIC stated: "The data and growth records that we see today are a reflection of high-user frequency and the trust the Portal enjoys with members of the public, in addition to its reliability and comprehensive nature. As we continue to position the Portal as the preferred electronic gateway for a wide range of services, we reaffirm our commitment to work closely with all our partners to further boost its reach and service offering to meet and exceed the needs of all end-users throughout the emirate of Abu Dhabi."

The portal has also been commended in several international reports, ADSIC said.

ADSIC offers 115 services belonging to 101 government entities through the portal, 75 of which are in Abu Dhabi and 26 are federal entities.

The portal also features 50 interactive phone services with 10 services associated with Abu Dhabi residents' daily needs including: Water, electricity and phone bill payment, flight timetable services, commercial license requests and payment for traffic and educational services.

The most searched and visited Government entities through Abu Dhabi e-Government Portal include: Abu Dhabi Water and Electricity Authority, Economic Development Department, Abu Dhabi Police, Health Authority - Abu Dhabi, Abu Dhabi Education Council, Abu Dhabi Tourism and Culture Authority, Environment Agency - Abu Dhabi, Department of Municipal Affairs and Abu Dhabi City Municipality.

The most searched and visited topics through Abu Dhabi e-Government Portal include housing and property, health, work and employment, events and entertainment, citizenship and residency, religion and community, land allocation, benefits for nationals, safety and environment, family affairs and public transportation

In terms of the most searched and visited e-services sites, the most frequented are: trade name registration, fine payments, water and electricity bill payments, vehicle registration and registration renewal, residence visa medical check-up, property ownership deeds and driver's license exam dates for license renewal.

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