King Abdullah Medical City rolls out Oracle E-Business Suite

Move comes as part of 'Enjaz' five-year plan, consisting of 40 initiatives

Tags: King Abdulaziz Medical City (KAMC)Oracle CorporationSaudi Arabia
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King Abdullah Medical City rolls out Oracle E-Business Suite The project was part of a strategic move to advance the Saudi government's technology systems
By  Tom Paye Published  March 24, 2015

King Abdullah Medical City (KAMC) has completed one of the first Oracle E-Business Suite implementations on Release 12.2.4 of any Saudi government entity.

The project also included an ERP implementation in the cloud. Dubbed "Enjaz", the project was part of a strategic move to advance the Saudi government's technology systems. Enjaz is a five-year plan consisting of 40 initiatives, 16 of which have already been completed, and 12 of which are currently in progress.

The Oracle implementation went live on November 9, 2014, and is part of a two-phase process. The phase-one solution included Oracle Financial, Oracle HCM, and Oracle Supply Chain, running on the Exadata and Exalogic platforms, which were implemented at KAMC's main data centre.

"Oracle is widely implemented across Saudi government entities and we knew that their solutions would help us develop our business operations. The E-business Suite has given us more flexibility and scalability that allows us to meet our business needs," said M. Ba-Abdullah, CIO at KAMC.

Before the implementation, KAMC had siloed data solutions that compromised data integrity and consistency. The human resources department had its own proprietary legacy system that was unable to integrate with any other system. Meanwhile, the organisation's finance and procurement systems were wholly manual, with an old inventory system that was incapable of handling KAMC's needs.

ENJAZ is aimed at standardising KAMC's existing data to link all departments in the Medical City, as well as unifying and automating KAMC's business processes. For a start, the deployment fully automated KAMC's human resources operations, meaning doctors, nurses and other staff have access to HR services available to them at any time. The self-service system has more than 26 service offerings for staff.

Major issues in the supply chain and medical consumables process were also addressed. Integration with the current HIS system was a major cornerstone for automating KAMC's supply chain processes. One such process is the automation of the re-ordering process from the main warehouse. There has been a reduction of expired items as a result of the implementation. Based on planning functions, the quantities are now ordered accurately, which means there are no shortages or excess quantities.

The Oracle systems also support drastically improved KAMC work assignments and performance evaluation systems. Purchasing and tender managers have high visibility to their teams' performance and can effectively evaluate historical transactions.

"KAMC aims to become the healthcare beacon of the Kingdom by 2020," said Ba-Abdullah.

"To achieve this goal ICT is indispensable. As such KAMC has a clearer ICT strategy to continuously improve its technology, which will involve an evolving ERP system and business intelligence solution."

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