Help AG launches managed security services division

Managed services business will help customers to manage burden of IT security

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Help AG launches managed security services division Help AG's managed services division will help customers to handle security requirements without the need to invest in their own security personnel.
By  Mark Sutton Published  March 22, 2015

Security specialist Help AG has announced the launch of a new managed security services division, which is intended to help customers to maintain IT security and compliance without the overheads of running their own IT security department.

The company will offer managed security services that will be delivered either on-premises or remotely from its regionally based Cyber Security Operations Center. Based on customer demand, Help AG will offer 24/7 monitoring, compliance, forensic analysis, incident handling & remediation, log management, operational event reporting, and security platform management. These services have all been designed as subscription OPEX based services that can be easily integrated with the customer's existing security infrastructure, whether it is on-premises or cloud based.

To showcase and demonstrate its different services, Help AG has also set up an additional centre at its headquarters in Dubai, which will show potential customers how its Cyber Security Operations Center will function.

"Even large enterprises in the Middle East lack the financial and human resources to have specialised teams of IT security experts. Typical IT departments are stretched between administrating existing systems and deploying new solutions to streamline business processes. This leaves them with little time to continuously monitor the infrastructure for cyber threats and makes incident response a tremendous strain on already overworked employees," said Stephan Berner, managing director at Help AG. "Our MSS is an affordable way for businesses to gain ready access to the very best security experts in order to significantly enhance their security posture.

"Our approach is built around locally-delivered services, water-tight SLAs and the highest degree of data confidentiality. With the 24x7 support of our security experts, customers will soon realise the full value of their security investment and gain the visibility, insight and protection capabilities that we have developed over the last 11 years of protecting Middle East businesses," he added.

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