Second VoIP app blocked in UAE in space of a week

Roamer app received hundreds of complaints from users in UAE who couldn't access the service

Tags: Emirates Integrated Telecommunications Company Emirates Telecommunications Corporation InternationalUnited Arab Emirates
  • E-Mail
Second VoIP app blocked in UAE in space of a week Roamer: "We are developing the solution that will by-pass the current block by the operator."
By  Helen Gaskell Published  March 19, 2015

Another VoIP service is said to have been blocked in the UAE by telecoms operator Etisalat. This comes just days after ITP.net reported that WhatsApp's new VoIP service was made unavailable by the operator.

According to sources of Roamer Labs LTD, Roamer app, which provides calls abroad at low rates and both over an Internet connection and without, was unavailable for free and Wi-Fi calls in the UAE this week which led to the company receiving several hundred complaints from users in the region.

15% of the company's user base are in the UAE and it is described as a crucial market.  

"We will continue to service our clients from UAE using regular calls in Roamer. We also decrease the rates for all types of calls for our users from UAE." Roamer Labs said in a statement.

"At the same time we are developing the solution that will by-pass the current block by the operator. Unfortunately we cannot yet disclose the technology. Now it is in the early stage of development. But it will be a smart and transparent technology." The statement added.

The app, which is available on iPhone and Android smartphones and tablets and works with any SIM cards will be available in Arabic in the coming days and the official site already has Arabic interface.

Available in over 200 countries and nine languages, Roamer enables users to link their regular mobile number to a local SIM card via the Roamer app "for an easy and comprehensive roaming experience, including low-cost calls and locally priced data."

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code