UAE government HR goes mobile with IBM

Federal Authority for Government Human Resources (FAHR) teams with IBM to enhance eGovernment services

Tags: FAHR (www.fahr.gov.ae/Portal/en/home.aspx)IBM Middle EastUnited Arab Emirates
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UAE government HR goes mobile with IBM Al Shamsi: "We have worked with IBM to develop a well-defined mobile strategy that is aligned with our business in order to drive employee productivity."
By  Helen Gaskell Published  March 19, 2015

The United Arab Emirates Federal Authority for Government Human Resources (FAHR) has announced that it is transforming its eGovernment services by teaming with IBM to deliver more personalised mobile capabilities in a bid to improve employee engagement and streamline access to key resources.

The IBM MobileFirst Platform enables the UAE's Federal Government employees to access sensitive data and conduct transactions on any mobile device. The first app (called FAHR) built on the platform allows employees of ministries and federal bodies to apply for, cancel or track holidays; browse and update personal data; check on monthly salary details; produce certificates; and access medical insurance information.

"We have worked with IBM to develop a well-defined mobile strategy that is aligned with our business in order to drive employee productivity," said Kelaitham Al Shamsi, director of Human Resource Management Information System, Federal Authority for Government Human Resources. "This demonstrates our continued effort to support the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai, regarding the shift towards smart government to ensure the provision of government services quickly and effectively around the clock."

The FAHR app provides access to services by employees of all the UAE ministries and 17 autonomous agencies. The app includes 26 smart services that enable users to conduct their own human resources transactions and access information and data. Users can also be alerted about new services based on their location.

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