Huawei launches smart banking services in Middle East

Chinese solutions company targets region’s financial institutions

Tags: Huawei Technologies CompanyUnited Arab Emirates
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Huawei launches smart banking services in Middle East Huawei’s virtual teller machine services use high-definition video and unified collaboration technologies to provide remote teller services for customers.
By  Stephen McBride Published  February 22, 2015

China-based Huawei has announced the launch of a series of banking solutions designed to mesh with third-platform technologies such as cloud computing and big data analytics.

"To keep up with the demands of a globally integrated marketplace, financial firms in the Middle East today are increasingly turning to ICT to drive innovation and deliver services to customers that are both secure and reliable," Huawei said in a statement.

Among Huawei's financial sector offerings are its Agile Networking and Omni-Channel Banking solutions tailored for the financial services sector, which are designed to "power more intelligent, virtualised and secure systems to drive greater business value for financial institutions.

"The financial services industry is crucial to the functioning of our society, yet it can be one of the most susceptible to disruption," said Moustafa Nagi, regional vice president, Financial Services Industry, Huawei Enterprise Business Middle East.

"We have seen a recent surge in ICT adoption from the sector as it reacts to increasing data management and security needs. In addition, financial institutions are increasingly under pressure from their customers for smarter banking services, turning to technology to help drive greater customer loyalty. Huawei has great experience working within the financial sector around the world and we have decided to expand our solutions portfolio in the Middle East as part of our 2015 business strategy."

Huawei hopes to continue its partnerships with system integrators and independent software vendors in an effort to achieve "advanced ICT infrastructure for customers" in the financial services industry, Nagi, added.

"Committed to its integration strategy, Huawei will strengthen these collaborations and work with its customers to achieve shared goals of operational excellence," he said.

Within the Middle East, Huawei plans to offer a number of omni-channel banking solutions, including virtual teller machine (VTM) services, which use high-definition video and unified collaboration technologies to provide remote teller services for customers. VTMs allow banks to interact with tellers via smartphones, tablets, PCs and smart TVs. Customers using Huawei's VTMs include the Brazil Northeast Bank, China Merchants Bank, and Bank of Lanzhou.

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