TRA launches updated edition of smart app

UAETRA offers solutions such as device verification, SMS blockage and signal coverage

Tags: Telecommunications Regulatory Authority - UAEUnited Arab Emirates
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TRA launches updated edition of smart app Al Mansoori: "The TRA's smart application falls under the framework of the authority's dedication to the smart transformation".
By  Helen Gaskell Published  February 4, 2015

The Telecommunications Regulatory Authority (TRA) has announced today the launch of its updated smart application, the "UAETRA", on all supported mobile operating systems, including iOS, Android Google Play and Blackberry World.

The app aims to provide users with support and assistance services allowing them to execute all transactions through their smart device.

"The TRA's smart application falls under the framework of the authority's dedication to the smart transformation, as the intention is to offer our services around the clock. This includes opening a channel of continuous communication between the TRA and various categories of customers, whether it be consumers or corporations.

"We are keen to raise the level of customer satisfaction, achieving their happiness expectation, as emphasised by the mGovernment initiative, introduced by our wise leadership," said H.E. Hamad Obaid Al Mansoori, director general of TRA.

The UAETRA application offers solutions such as devices verification (whether counterfeit or not), SMS blockage, as well as signal coverage areas among others.

The Poor Coverage service notifies service providers of zones with poor mobile network reception. The service operates with GPS to detect the user's location and a detailed message will be sent and stored, updating the TRA database.

Report Marketing SMS accesses messaging applications, with user permission, to filter and fetch unwanted marketing messages.

Another service, Help Salem, enables users to report websites containing prohibited content, prompting the TRA to review and investigate the report, to take necessary measures.

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