JumboServe brings back Jumbo Service Week

Aftersales services company will offer free inspection, discounted services to consumer devices next week

Tags: Jumbo ElectronicsUnited Arab Emirates
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JumboServe brings back Jumbo Service Week JumboServe will offer free inspections and discounts on parts and labour during its Jumbo Service Week.
By  Mark Sutton Published  December 16, 2014

JumboServe, a part of the Jumbo Group, is bringing back its ‘Jumbo Service Week' due to popular demand.

The aftersales electronics service company will be offering free and discounted services for electronics and home appliances from 20th to 25th December, after its first edition of Service Week in September saw a 40% increase in service requests.

Jaishankar Krishnan, Head of JumboServe, said: "With the increased sales of consumer electronics in the UAE, shoppers expect more reliant after-sales support to complement their purchases. Jumbo Service Week has been created to reinforce our commitment as a trusted after-sales partner to consumers and retailers in the region.

"We realise the importance of after sales service to maintain customer loyalty as it strengthens the brand experience at all touch points, including after purchase. It is also an opportunity for cross-selling and up-selling, and demonstrates the effectiveness of Jumbo's comprehensive customer-centric business model, which has consistently set the benchmark for the regional consumer durables market."

The company will be offering free inspection and evaluation of electronics and home appliances, 50% off on labour costs and up to 25% discount on replacement parts during the event.

Customers and retailers can contact Jumbo through its dedicated toll free 800JUMBO (58626) contact centre.

JumboServe, which is an ISO 9001 accredited service centre, offers services including onsite service, to walk-in service centres for customers, pickup and delivery service, delivery and installation, and premium services. The company has advanced facilities for servicing, including a customised dark room for SLR repair and acoustic room for audio along with a state of the art ESD safe room exclusively customised  for mobiles, tablets and professional broadcasting and audio products.

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