Survey: 82% struggle with 'always-on' IT access

Veeam report says majority of CIOs are struggling with availability

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Survey: 82% struggle with 'always-on' IT access Timashev: The availability of IT is more important than ever.
By  Tom Paye Published  December 9, 2014

Eighty-two per cent of CIOs globally admit that they are unable to meet their business’ needs for immediate, always-on access to IT services, according to the Veeam Data Centre Availability Report 2014.

Veeam said that this availability gap has immediate costs. The report calculated that application failure costs enterprises more than $2m per year in lost revenue, productivity and data irretrievably lost through back-ups failing to recover.

Veeam said that these costs will only increase as the global economy requires enterprises to work with partners, customers and stakeholders across various time zones, pressuring data centre assets to be always-on, no matter the location.

According to the report, 65% of respondents said they were under pressure because of more frequent, real-time interactions among customers, partners, suppliers and employees. Furthermore, 56% cited the need to access applications across time zones as a pressure point.  

“The availability of IT is more important than ever. Yet businesses globally are being failed by an IT industry that has led them to believe they have to accept downtime, and that the always-on business is nothing but a fantasy,” said Ratmir Timashev, CEO at Veeam.

“This isn’t acceptable. Organisations can’t afford to lose millions of dollars from IT failures, nor can they continue to gamble with data availability. The good news is things are set to change. Organisations just need to throw away what they’ve been told for years about availability and demand better.

“If every organisation does this, then in five years application availability will become a redundant topic as consumers and employees across the planet access what they want, when they want it.”  

Other findings from the report include the fact that more than 90% of CIOs are under pressure both to recover data faster, and also to back up data more often. Meanwhile, 56% said that the increased adoption of mobile devices added pressure, and 54% said they were struggling with employees working outside regular hours.

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