UAE mGov DG: We are cooperating with operators

Deputy director general highlights that UAE mGov has the support of telecommunications operators in its initiatives

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UAE mGov DG: We are cooperating with operators By 2015, the mGov aims to get all government departments mobile.
By  Maria Rodrigo Published  November 2, 2014

Al Mansoori said that the UAE mGovernment believes in public-private partnership. "No mGovernment or Smart City would be successful without active cooperation and collaboration between the public and private sectors. Hence, the UAE mGovernment opened doors for collaboration with key partners who are now supporting Centre of Digital Innovation (CoDI), FedNet and Trusted Service Manager (TSM)," he added.

"Another important project is CoDI. It provides services for testing and verifying the security and functionality of mobile applications for Government departments and educational organisations within the UAE and other GCC countries. It seeks the development of human talent especially among UAE citizens to enable them to develop applications in general. This serves the goal of building an ideal Smart City," he added.

By 2015, the mGov aims to get all government departments mobile. However, Al Mansoori reckons that there are some challenges on the way. "The challenge is that the maturity level of the eGovernment programmes across all the seven emirates is different. There seems to be more competition amongst them than collaboration. There is no clear governance model for eGovernment programs across the country," he said.

"During the launch of the mGovernment initiative, H. H. Sheikh Mohammed directed all federal and local government entities to provide their services to customers in an innovative and easy manner via mobile phones within 24 months," he reminds.

Al Mansoori believes that one of the biggest challenges of the mGovernment transformation is preparing government entities for data sharing and integration.

"Further issues that are challenging and need special attention include improving the data structures, nature of personal and business data handling and storage, and having a common core data for all federal and local entities," he said.

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