DSG’s ePay generates AED 5bn so far this year

There was also a 16% increase in the number of completed transactions

Tags: Dubai Smart Government (www.dsg.gov.ae)United Arab Emirates
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DSG’s ePay generates AED 5bn so far this year Bin Humaidan: "We have come a long way in offering smart government applications, especially for financial transactions which are considered sensitive areas for our customers."
By  Helen Gaskell Published  October 7, 2014

Statistics from Dubai Smart Government (DSG) have revealed that approximately AED 5bn was collected through its ePay portal, from 1 January to 30 September 30 2014, an increase of 25% compared to the same period the previous year.

A total of AED 4,985,541,820 was collected through DSG's ePay portal on behalf of 28 government entities by the end of September 2014, accounting for 3,810,153 transactions compared to 3,296,356 transactions during the same period in 2013.

H.E. Ahmad Bin Humaidan, director general of Dubai Smart Government, said: "These results demonstrate the growing interest of customers in using the ePay service to complete their government transactions, further reflecting their full confidence in this highly efficient and secure service. We have come a long way in offering smart government applications, especially for financial transactions which are considered sensitive areas for our customers. We have been able to improve user confidence in DSG through portal enhancements such as the integration of a 3D Secure System and the inclusion of multiple payment options for our customers."

"This portal enables individual and corporate users to pay electronically or via smart channels for more than 100 services being offered by participating government entities, either through the eDirham, credit or debit cards from seven leading banks, namely: Commercial Bank of Dubai, Dubai Islamic Bank, Abu Dhabi Commercial Bank, Abu Dhabi Islamic Bank, Emirates Islamic Bank, Union National Bank, and Emirates NBD", Bin Humaidan concluded.

The portal is part of the Dubai Smart Government's efforts to provide government services through innovative channels in order to facilitate government interaction with the people and business community of Dubai.

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