13. Finesse

Sunil Paul, COO

Tags: Finesse (www.finessedirect.com)Systems integrator
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13. Finesse
By  Manda Banda Published  August 20, 2014

Tel: +971 4 368 7855
Website: www.finessedirect.com
Regional offices: UAE, India, Canada and Singapore
Key brands: Qlik, OpenText.
Ownership: Privately held.
2013 sales: $5.4m

Finesse makes its SI Power List debut after it posted a $5.4m figure for 2013. The company has attributed its success last year to opportunities that have emerged as enterprises get more connected globally and the need for cloud and mobility solutions in the market.

What were the company’s milestones in 2013?
We crossed several milestones in 2013 including winning the Red Herring Global Top 100 Award, acquiring more than 20 enterprise clients and opened up offices in Canada and Singapore. We also strengthened our workforce to touch 150 and our turnover crossed $5m.

What are your strategic plans for the rest of 2014?
We have been instrumental in bringing in innovative technologies and solutions in the region, including big data analytics, customer experience management and enterprise performance management. We expect that these solutions will bring in the additional pull factor.

What were the main drivers for your revenue growth in 2013?
In early 2013, we introduced our Banking Process Outsourcing services, the first of its kind in the region. We have managed to have some great success with this as our clients were more than happy to engage us.

Has the SI sector recovered from market instability?
We are noticing a positive movement in our business. As enterprises get more connected globally, the need for cloud and mobility solutions is surging. We are also seeing enterprises investing in social media monitoring and analytics solutions.

Where will your business growth come from in 2014?
We are anticipating growth to come from BFSI, government, hospitality and enterprise segment across the Middle East.

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