Twitter acknowledges 23m active users are actually bots

The figure counts for 8.5% of Twitter's total user base

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Twitter acknowledges 23m active users are actually bots According to Twitter, the ease of use, or lack of ease, for new users trying the service is something they need to address. (Getty Images)
By  Helen Gaskell Published  August 13, 2014

Bots or automated accounts make up 23m of Twitter's 271m active users, according to a Securities and Exchange Commission filing.

The bots, which are programmed to send out tweets at particular times of the day or when something specific happens, represent 8.5% of the total user base and Twitter also acknowledged that another 5% are spam bots.

The filing said: "up to approximately 8.5%" of the accounts it considers active are automatically updated "without any discernible additional user-initiated action."

Prior to the bot figure news, Twitter had come under scrutiny regarding the definition of "active user" in its reporting figures as statistics showed that while new users were joining the micro blogging site, many of them hadn't actually used the service in months or at all after initially signing up.

According to Twitter, the ease of use, or lack of ease, for new users trying the service is something they need to address.

"The goal ahead is to try and simplify tweeting and help users understand how best to use the service." Said Twitter. Some reports claim Twitter is considering getting rid of hashtags and the @ symbol as people find the two confusing.

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